Privacy Policy

This Privacy Policy explains how Voltex Funding ("we", "us", "our") collects, uses, and protects your personal information when you use our website and evaluation programs.

By using Voltex Funding, you agree to the collection and use of information in accordance with this policy.

We may collect personal information you provide directly to us, including your name, email address, phone number, and billing information when you purchase a challenge.

We may also collect information necessary to verify your identity and process payments, and trading activity data generated on your MetaTrader 5 (MT5) account for the purpose of evaluating your challenge or funded account.

At the time of registration and at the time of purchasing a challenge, we also collect your IP address and device and browser information, together with a timestamped record of your agreement to our Terms of Service. This information is collected for fraud prevention and as evidence of informed consent to a completed transaction.

We use the information we collect to provide and manage your challenge and funded accounts, process payments and payouts, communicate with you about your account, and improve our platform and services.

We do not use your personal information for purposes unrelated to operating and supporting your Voltex Funding account.

We may share your information with trusted third parties necessary to operate our services, such as our payment processor, PalmPay, and the trading platform provider (MetaTrader 5).

In the event of a payment dispute or chargeback, we may share your registration and purchase records, including IP address, device information, and recorded consent to our Terms of Service, with our payment processor and relevant banking institutions as evidence of service delivery.

We do not sell your personal information to third parties for marketing purposes.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

Depending on applicable law, including Nigeria's Data Protection Regulation (NDPR), you may have the right to access, correct, or request deletion of your personal information.

To exercise any of these rights, please contact us using the details on our Contact page.

Our website may use cookies or similar technologies to improve your browsing experience and understand how our site is used.

You can control cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your data is handled, please reach out through our Contact page.